Corrupted images captured with EOS R5 Mark II and certain SanDisk SD cards
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Still images taken with Canon EOS R5 Mk II may be recorded as corrupted/abnormal due to incompatibility of certain SanDisk Extreme PRO SDXC UHS-II 64GB, 128GB and 256GB V60 cards.
For more information, please see the link to SanDisk support:
Steps to Resolve SanDisk Extreme PRO® SDXC™ UHS-II V60 64, 128, and 256GB Still Image Problem with a Canon EOS R5 Mark II | SanDisk
To learn about compatible SanDisk Memory Cards for EOS R5 Mark II, please visit the below link.
Learn About Compatible SanDisk Memory Cards for the Canon EOS R5 Mark II Camera | SanDisk
This information is only for residents of the United States and its five territories. If you do not reside within these areas, please contact the Canon Customer Support Center in your region.
Thank You,
Service Strategy & Support Group
Canon U.S.A., Inc
Affected Cards